From 1st September onwards tickets can be bought online by the public – just click the BOOK ONLINE links, or phone our agents TicketSource on 0333 666 3366. They are open 9am-7pm Mon-Fri, 9am-5pm Saturdays, and closed Sundays and Bank Holidays. Outside these hours there is an answerphone and call-back service. TicketSource charge booking fees, which are partially subsidised by the Society.
Before September 1st our members have priority, and can purchase subscription tickets, and also early bird tickets for the optional premium concerts by The Hallé and Royal Liverpool Philharmonic.
Young people under 19 or full-time students pay just £5 per ticket, regardless of which concert or which section of the hall they sit in. New this season are a massively discounted Young Person Subscription ticket, and a Young Person Friend scheme – great gifts for young music lovers.
Public ticket sales via our agent TicketSource normally stop three and a half hours before the concert starts, normally 4pm, however 3pm for the December 2019 Handel’s Messiah concert which starts earlier than usual at 6:30pm. Occasionally we may stop ticket sales earlier for operational reasons.
Unsold tickets are made available on the door from 6:10pm (5:45pm for the Handel’s Messiah concert). CASH or CHEQUE ONLY. (There’s a cashpoint at the Post Office opposite the venue.) We put a note about availability of standby tickets on the website home page before each concert; AVAILABILITY IS NOT GUARANTEED.
RETURNS and REFUNDS: We do not give refunds unless we have resold the seat. If you cannot use your ticket please inform us as early as possible and we will attempt to resell it. If you have informed us you do NOT need to return the physical ticket to the pop-up box office on the night – this just causes confusion (to us!).
BEHAVIOUR: We want everybody to enjoy the concerts. Unfortunately things go wrong from time to time, which is stressful and upsetting to everyone, us included. We don’t tolerate abusive or hostile behaviour towards our volunteers and staff. Most problems are caused by a) subscribers attending optional premium concerts without valid tickets, and b) a venue that does not cater well for people with mobility challenges. If things go wrong then please work with us to get it sorted quickly and calmly.